Port Forwarding – I don't know my gateway

Learn how to find your modem or gateway type, so you can follow the correct instructions for you. If you have a device that was not provided by AT&T, please refer to your device manufacturer’s documentation or support site.


Internet equipment

Modem and gateway selection

Equipment identification
Review the equipment information below. Once you have identified your modem or Wi-Fi gateway, use the dropdown selector above to get to your equipment-specific instructions.

AT&T Wi-Fi gateways

Your model is located on the bottom of your gateway directly below the status lights. 

Gateway imageGateway models
You may have one of the following Wi-Fi gateways:
  • BGW210
  • Pace 5268
  • NVG589
  • NVG510
  • Pace 5031
  • NVG599
  • BGW320
  • 2Wire 3801
  • 2Wire 2701
  • 2Wire 3800
  • 2Wire 3600
  • Netgear 7550
  • Pace 5168
  • 2Wire i38
  • Pace 4111
  • Westell 327

AT&T modem
Your model information is located on the front, side, or bottom of your AT&T modem.

Modem imageModem models
You may have one of the following modems:
  • Motorola 2210
  • Motorola 3360
  • Netgear 6200
  • Siemens 4100/4100b/5100
  • Speedstream 4100/5100
  • Westell F90
  • Westell 327
  • Westell 6100






Last updated: March 6, 2024

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