AT&T's Credit Check Policy

So you’ve decided to join the AT&T family! Did you have questions regarding the credit check requirement? You will find some helpful information below:

Credit Evaluation: 

• AT&T requires a credit check when ordering new products (Wireless lines, U-verse TV, Internet and Phone).
• Credit checks using information pulled from your AT&T service history and credit bureaus are a soft credit check instead of a hard credit check which means it does not impact credit scores.
• The results of the credit evaluation and the cost of the device will determine if security (down payment, advance payment, Credit Management Fee or deposit) is required.   
• Guarantors or co-signers for credit applications are not accepted by AT&T.
• In order to consent to a credit check and service activation with AT&T, potential individual customers must meet the minimum age requirement of 18.  Puerto Rico age of consent would be 21.

Unable to Submit to Credit Evaluation: 

• All customers are eligible to apply for service. Information required to process an application for credit may be different depending on the product line.  
• You may be listed as having unknown credit. Depending on the service you’re signing up for security may be required.

Reimbursement of Fees: 

• If a Credit Management Fee is required, a credit will be applied to the account as long as the service remains active and is in good standing.
• If your credit rating changes the fee will remain on the account. 

Security Requirements: 

• Down Payment: Initial payment put towards the cost of a device on an installment plan.
• Advanced Payment: Made in advance of order submission and applies to future bills until exhausted. 
• Autopay: Automatic payments deduct from the customer's bank account or charge each month to their credit card.
• Credit Management Fee: A fee paid by the customer in advance of order submission. 
• Deposit: Payment for service